Personal Information is information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.
Chuffed recognises the importance of your privacy, and that you have a right to control how your Personal Information is collected and used. we know that providing Personal Information is an act of trust and we take that seriously. Unless you directly give us consent to do otherwise, Chuffed will only collect and use your Personal Information as set out below.Collection of information
The main ways we collect Personal Information about you are:
(b) where possible, have that person provide us with their Personal Information directly.
In addition, we may collect your Personal Information when you have given your consent to another party who holds Personal Information about you to allow us access to that Personal Information.
The type of information that we collect from you may include the following: your name, phone number, address, e-mail address, company position/title, IP address, or cookies.Why we collect, use and disclose your Personal Information
Our purpose in collecting information about you is to:
Chuffed will not use or disclose any information about you without your consent, unless:
If you do not provide requested information, Chuffed may not be able to provide you with access to or full use of sections of the Chuffed website.Disclosing information
Supporters acknowledge and agree that:
· when they agree to make a Donation to a Social Project, Chuffed will disclose their name and Donation amount to the Social Venture;
· For Keep What You Get and successful All Or Nothing campaigns, Chuffed will also disclose the Supporter's email address at or after the time the Donation is collected; and
· if a Supporter's Donation is unsuccessful (for example because your chosen method of payment fails), the Social Venture may contact that Supporter to ask them to resubmit the Donation.Marketing
In order to give you the most worthwhile experience of the Website and its associated services as possible, Chuffed may use your Personal Information to send you information and product updates about the Website and its associated services. If you do not opt in for promotional and marketing emails, Chuffed will not send you advertising information not relating to the Website or its associated services.
We may also contact you at any e-mail or other address which we have collected or obtained in order to contact you about your profile or other Content such as reviews which you have posted on a Chuffed website.
If you opt in when making a Donation or when you sign up for updates on a Social Project campaign page, or at a later date (for example by amending your preferences on the "Me" tab), we may also:
By agreeing to accept a Perk from a Social Venture, you agree that that Social Venture may contact you with information about other products, services or social initiatives which you may be interested in.
If you are receiving promotional or marketing information from Chuffed and do not wish to continue receiving this information, you may remove your name from our list by updating your contact preferences in the "Me" tab of the Website, contacting the Chuffed Privacy Officer at [email protected] and asking to be removed from our mailing list or, in the case of emails, clicking the "unsubscribe" link [at the bottom of the message]. Please allow up to 5 working days for this request to be processed.
If you are receiving promotional information from another party (including a Social Venture) and do not wish to continue receiving this information, you should contact that other party to ask to be removed from their mailing list.Access to the information we hold
You can request access to the Personal Information we hold about you by making a request to the Chuffed Privacy Officer via [email protected] we will provide you with access unless we are legally authorised not to do so.Changing and deleting the information we have about you
If at any time you wish to change Personal Information that is inaccurate or out of date or to have your Personal Information deleted, please contact us by e-mailing our Chuffed Privacy Officer at [email protected]
We will take all reasonable steps to change or delete information in response to such a request. If there is a reason that we cannot make that change or deletion, we will inform you of that reason.Storage and security of your Personal Information
Chuffed will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. you should note that the internet is not a secure method of transmitting information and, as such, we are not responsible for the security of any information sent or received over the internet.
Please note that Chuffed may use overseas facilities including but not limited to the US and Australia, to store, process or back up its information. As a result, we may transfer your Personal Information to our overseas facilities. However, this does not change our commitment to keep your information secure.Third party websites
Chuffed Privacy Officer at [email protected]